ELIGIBILITY
Do you qualify?
Eligibility is determined by Alberta Health Services, not by KindHavn. If you're unsure whether you qualify, call 811 to request an assessment or speak with your family physician.
Alberta resident with a valid Alberta Health Care Card
Needs can be safely met in a home environment
Able to manage or direct your own care, or have someone to do so on your behalf
WHAT'S INCLUDED
Services covered under CDHCI
Coverage is based on your assessed monthly hours, determined by your AHS case manager. Hours vary per individual.
Personal care
Bathing, grooming, dressing, toileting, and mobility assistance.
Palliative care
Comfort-focused support for individuals with life-limiting illness.
Not sure which of these your CDHCI hours cover? We'll tell you before you commit to anything.
HOW IT WORKS
How CDHCI works
01
AHS assessment
Call 811 or speak with your physician to request an Alberta Health Services needs assessment.
02
Authorization
An AHS case manager determines eligibility and your approved monthly care hours.
03
Choose KindHavn
Select KindHavn as your approved CDHCI provider. We handle the Alberta Blue Cross paperwork.
04
Care begins
Once your approval letter is received, your care starts on your schedule.
HOW WE HELP
We guide you through every step.
Already approved? Contact us and we'll begin the provider setup with Alberta Blue Cross on your behalf.
Not yet assessed? We'll walk you through how to request an AHS assessment and what to expect.
Currently with another provider? You can switch to KindHavn. We'll help coordinate the transition.
BEFORE, AND LONG AFTER, THAT FIRST VISIT
KindHavn's Promise
The same standard, every single day.
Consistent Caregivers
Consistent. Co-ordinated. Managed.
Careplans reviewed by an RN
A detailed care plan tailored professionally to your needs
Criminal record check
Required before first placement
Vulnerable Sector screening
Renewed every 3 years
HCA/RN certification verified
Current and active
Professional references checked
Minimum two per candidate
CPR and First Aid current
Verified at onboarding
We look for caregivers who understand that their presence in someone's home is a privilege.
Frequently Asked Questions
FAQs
What does CDHCI actually cover?
How long does approval take?
Can I switch providers if I'm not happy with my current one?
Do I need an Alberta Blue Cross insurance plan to qualify?
Can care start before my CDHCI approval comes through?
What if my care needs change over time?
How is my caregiver matched to me?
What happens if my caregiver is unavailable?
Not sure where to start?
Call us or fill out the form to book a free care assessment. We'll help you understand your options.