WHAT'S INCLUDED
Services covered under CDHCI
Coverage is based on your assessed monthly hours, determined by your AHS case manager. Hours vary per individual.
Personal care
Bathing, grooming, dressing, toileting, and mobility assistance.
Palliative care
Comfort-focused support for individuals with life-limiting illness.
HOW IT WORKS
How CDHCI works
01
AHS assessment
Call 811 or speak with your physician to request an Alberta Health Services needs assessment.
02
Authorization
An AHS case manager determines eligibility and your approved monthly care hours.
03
Choose KindHavn
Select KindHavn as your approved CDHCI provider. We handle the Alberta Blue Cross paperwork.
04
Care begins
Once your approval letter is received, your care starts on your schedule.
ELIGIBILITY
Do you qualify?
Eligibility is determined by Alberta Health Services, not by KindHavn. If you're unsure whether you qualify, call 811 to request an assessment or speak with your family physician.
Alberta resident with a valid Alberta Health Care Card
Assessed and approved for home care by Alberta Health Services
Needs can be safely met in a home environment
Able to manage or direct your own care, or have someone to do so on your behalf
HOW WE HELP
We guide you through every step.
Already approved? Contact us and we'll begin the provider setup with Alberta Blue Cross on your behalf.
Not yet assessed? We'll walk you through how to request an AHS assessment and what to expect.
Currently with another provider? You can switch to KindHavn. We'll help coordinate the transition.
Not sure where to start?
Book a free care assessment. We'll help you understand your options.